Reset citrix license server

Can't remember the user name and password for the license administration console.


1) Open the "server.xml" file in C:\Program Files\Citrix\Licensing\LS\conf with Wordpad.

2) Find the entry that looks something like this:
<user firstName="System" id="admin" lastName="Administrator" password="(ENC-01)FNEXDFVVYBCK17cJ2oNQ+LkskjkzUyVV5ZcmaoJCDCiuiusbB6zk2P0uR" passwordExpired="false" privileges="admin"/>

3) Erase the contents between the double quotes after "password="

4) Enter a plaintext password so it looks like this: password="test"

5) Change the passwordExpired value to be "true"

6) Save the server.xml file.

7) Restart the licensing services.

8) Log into the LAC using user name "admin" and the password you set.

9) You will be prompted to change your password.

Citrix License Administration Console is not enabled after upgrading to v11.9

License Administration Console

Issue :-



After upgrade Can’t open the License Administration Console

The console is not enabled. To enable it, select the License Administration Console option in the Licensing section of Desktop Studio.

----------------------------
Try to access console via http://localhost:8082

Checked services status

Citrix Licensing - Disabled
Citrix Licensing Config Service - Automatic - Started
Citrix Licensing Support Service - Disabled
Citrix Licensing WMI - Manual - Started

checked  .NET 3.5 is also installed.

Resolution :-

Change "Citrix Licensing" status from Disabled to Automatic and start the service.

It work's fine